Human factors science can inform the design of work systems and health information technologies to enhance clinician workflow, reduce inappropriate workarounds, and strengthen patient safety. Hear human factors engineering professionals discuss the latest concepts for advanced user-interface design and usability that supports cognitive work of the end user. Also to be explored in this session is the ONC-funded study of HIT vendor user-centered design processes and an ONC update on meaningful use and safety-enhanced design.This session builds upon concepts presented at the 2013 Summer Meeting session on human factors in informatics.

Data from the 2013 ASHP National Survey on Informatics, Technology, and Automation will be released in this session, including an assessment of adoption and usage within the medication-use process from the national perspective. All types and sizes of hospitals in the United States were included in the sample of thousands of pharmacy directors, using an online data collection tool including over 300 data elements. Trends and noteworthy data will be shared.

Technology lowers barriers to patient engagement, which is essential to achieve the Triple Aim. As health care providers are required to provide value-based care to increasing numbers of patients, healthcare professionals—including pharmacists—will need to leverage these technologies for communication, collaboration, and care while also encouraging patients to manage themselves and connect with other patients online.

Dr. Danny Sands is passionate about healthcare transformation. He’s served as CIMO for Cisco, CMO for Zix Corporation, and practiced at Beth Israel Deaconess Medical Center where he implemented numerous innovative systems including clinical decision support, electronic health record, and one of the nation’s first patient portals. He was awarded by the HealthLeaders Magazine’s as one of “20 People Who Make Healthcare Better.”

This session will look at informatics from a national perspective in two parts: Part I will delve into what both published research and non research based articles have taught us about CDS and medication management, and explore gaps in informatics that need further research. Part 2 will be a presentation from HIMSS Board of Directors Chair where the state of Meaningful Use (MU) requirements and insights into Stage 3 as related to medication management will be discussed. Future MU developments and opportunities for pharmacy staff to advance efforts will also be explored.

Meaningful Use requirements now dictate that knowledge management -- libraries, tools, etc. -- be cited and referenced in order to justify the rules and intelligence that drive clinical decision support. How are hospitals and health-systems meeting this challenge? In this session, you'll hear from two experiences - one a large, academic medical center, the other a small community hospital -- on their challenges and successes meeting this requirement.

Clinical and business intelligence should be used to enable interoperability, health care efficiencies, cost savings, and outcomes – but what is the best way to implement such concepts? This session will explore tools, resources, and lessons learned that help organizations understand trends using historical, current or predictive analysis, benchmarking, data mining or other strategies.

Despite the increased use of EHRs and electronic MTM documentation forms, a disparity in communication among health care professionals still exists. This communication gap emphasizes the importance of electronic interoperability among community pharmacies, hospitals, physician offices/clinics, insurers, and other key stakeholders in order to improve the medication reconciliation process. Once interoperability in HIT becomes widespread, the consistency of the medication reconciliation process can vastly improve. This session will highlight success stories and best practices that can translate to better coordination in your practice setting.

The Pharmacy HIT Collaborative is working on ways to standardize the documentation of clinical pharmacy services using SNOMED-CT coding nomenclature. Further, medication-use systems should be designed to demonstrate the impact of pharmacy services on patient outcomes, but collaboration between pharmacy and IT personnel to create and improve information pathways and facilitate ease of use in documenting pharmacy services is not always optimal. Hear experts discuss strategies for success.

MIPPA and HITECH helped promote adoption of eprescribing, and standards organizations such as NCPDP helped set standards for transmitting, recording, and data formatting. A report released by the Office of the National Coordinator for Health IT in June 2012 found that 48 percent of U.S. physicians use e-prescribing systems. National growth in e-prescribing from 2008 through 2012 increased over 40 percent, with individual states increasing adoption anywhere from 28 percent to 70 percent. What’s next for eprescribing? What are the challenges to come and what obstacles do we face in our goal towards convergent practice models and comprehensive pharmaceutical care? Hear from the experts in this final session of the 2014 Informatics Institute.